1. Introduction
Tegapio ("we", "us", "our") operates a strength and conditioning education programme in Subang Jaya, Selangor. We collect a limited amount of personal data solely to respond to your enquiries and coordinate participation in our programmes.
By submitting a contact form or communicating with us, you acknowledge that your information will be handled as described in this policy. If you have questions, write to us at [email protected].
2. Data We Collect
We collect personal data only when you voluntarily provide it through our contact form or direct communication. This may include:
- Name — to address you properly in our correspondence.
- Email address — to reply to your enquiry or send programme-related updates.
- Phone number — if provided, to follow up by call or message at your convenience.
- Message content — the details you share in your enquiry.
We also collect non-personal technical data through website cookies — see Section 6 for details. We do not collect sensitive personal data as defined under the PDPA.
Legal Basis for Processing
Data is processed on the basis of your consent (given when you submit our form) and our legitimate interest in responding to programme enquiries. We retain your data for no longer than 24 months from your last contact, unless you request earlier deletion.
3. How We Use Your Data
Your personal data is used for the following purposes only:
To answer your questions about our programmes in a timely and relevant manner.
To confirm your place in a class or coaching block and share session details.
To notify you of schedule changes, session reminders, or programme materials relevant to your participation.
Aggregated, anonymised analytics help us understand how visitors use the site so we can improve it.
We do not use your data for automated decision-making or profiling. We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Sharing with Third Parties
We share personal data with third parties only where strictly necessary:
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Web hosting provider — our site is hosted on servers that may process form submissions. These providers are contractually bound to handle data securely.
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Google Analytics — if enabled, this collects anonymised browsing data to help us understand site usage. No personally identifiable data is shared.
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Legal obligations — we may disclose data if required by Malaysian law or a competent authority.
5. Data Protection Measures
We take reasonable steps to keep your data secure:
- Data transmitted to our servers is protected using TLS/HTTPS encryption.
- Access to stored personal data is restricted to authorised team members only.
- In the event of a data breach that affects your rights, we will notify you promptly and take corrective action.
- We conduct periodic reviews of our data handling practices to maintain appropriate standards.
No method of electronic storage or transmission is entirely without risk. While we work to protect your data, we cannot make absolute guarantees of security.
6. Cookies
Our website uses cookies — small text files stored on your device — to help the site function and to understand how it is used. The cookie categories we may use include:
| Type | Purpose | Required |
|---|---|---|
| Essential | Basic site functionality and your cookie preference memory | Always on |
| Analytics | Understanding how visitors use the site (anonymised) | Optional |
| Marketing | Tracking to understand reach of our programme information | Optional |
| Preferences | Remembering your language or display settings | Optional |
You can manage your cookie preferences at any time on our Cookie Policy page.
7. Your Rights Under the PDPA
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by Tegapio:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Ask us to correct inaccurate or incomplete personal data.
Right to Withdraw Consent
Withdraw your consent to processing at any time. This does not affect past processing.
Right to Object
Object to the processing of your data for direct marketing purposes.
Right to Enquire
Ask us about our data practices or the types of data we process about you.
Right to Complain
Lodge a complaint with the Department of Personal Data Protection Malaysia (PDPDM).
To exercise any of these rights, contact us at [email protected]. We aim to respond within 21 days.
8. Third-Party Links
Our website may include links to external resources or platforms. These links are provided for reference only. Tegapio has no control over third-party websites and is not responsible for their privacy practices. We encourage you to review their privacy policies separately before sharing any personal information.
9. Participation Age
Our programmes are intended for adults aged 18 and above. We do not knowingly collect personal data from persons under 18. If you believe a minor has submitted data through our contact form, please notify us immediately at [email protected] and we will remove it promptly.
10. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to check this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact for Data Enquiries
For any privacy-related questions, correction requests, or to exercise your rights under the PDPA, please reach out through any of the channels below.
Phone
+60 3-5631 4078Address
Persiaran Kewajipan 7,
47500 Subang Jaya, Selangor