Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms carry the meanings set out below:

"Tegapio" / "We"

Refers to Tegapio, a movement and conditioning education provider operating at Persiaran Kewajipan 7, 47500 Subang Jaya, Selangor, Malaysia.

"Participant" / "You"

Any individual who registers for, pays for, or attends a Tegapio programme or class.

"Programme"

Any educational offering provided by Tegapio, including the Strong Basics Class, Steady Strength Coaching, and Year of Steady Progress membership.

"Content"

All materials, guides, plans, videos, and resources produced and shared by Tegapio in connection with a Programme.

"Agreement"

These Terms & Conditions, together with any written confirmation of your enrolment.

2. Acceptance of Terms

By registering for a Tegapio programme, completing a payment, or attending a session, you confirm that you have read, understood, and agreed to these Terms & Conditions.

• You must be at least 18 years old to participate. Younger individuals require written consent from a parent or legal guardian.
• If registering on behalf of another person, you confirm you are authorised to bind that person to these terms.
• These Terms & Conditions are governed by the laws of Malaysia.

3. Programme Description

Tegapio provides non-regulated movement education and conditioning sessions. All programmes are structured around general wellness principles and are not a substitute for professional advice specific to any individual's personal circumstances.

Programme schedules and formats are subject to change. We will communicate changes in advance wherever possible.

4. Participant Responsibilities

By participating in any Tegapio programme, you agree to:

• Participate in good faith and engage with sessions respectfully.
• Inform us of any relevant personal circumstances that may affect your participation before a session begins.
• Not record, reproduce, or distribute session content without our written permission.
• Not share programme materials with non-enrolled individuals.
• Treat coaches, staff, and other participants with courtesy and respect.
• Provide accurate contact and registration information.

5. Intellectual Property

All materials produced by Tegapio — including session guides, written plans, instructional content, and this website — remain the intellectual property of Tegapio. You are granted a limited, personal, non-transferable licence to use programme materials for your own participation only.

You may not copy, distribute, adapt, or create derivative works from any Tegapio content without prior written permission.

6. Payment & Fees

• All fees are in Malaysian Ringgit (MYR) and inclusive of applicable taxes.
• Payment is required in full before participation begins unless a written arrangement is agreed.
• Cancellation: Cancellations made 5 or more working days before a session are eligible for a credit toward a future session. Cancellations within 5 working days are non-refundable.
• If Tegapio cancels a session, you will be offered an alternative date or a full credit.
• Fees are subject to change. Changes will not affect confirmed enrolments.

7. Programme-Specific Terms

8. Disclaimers

9. Limitation of Liability

To the fullest extent permitted by Malaysian law:

• Tegapio's total liability for any claim arising from your participation shall not exceed the amount you paid for the relevant programme.
• We are not liable for indirect, consequential, or incidental losses arising from participation or inability to participate.
• We are not liable for force majeure events — circumstances outside our reasonable control — that cause delay or cancellation of sessions.

10. Indemnification

You agree to indemnify and hold Tegapio, its team members, and associated parties harmless from any claims, losses, or expenses — including reasonable legal fees — arising from your breach of these Terms & Conditions, or from any unlawful or improper use of programme materials.

11. Termination

Either party may terminate participation under the following circumstances:

• By you: You may withdraw from a programme at any time. Refunds are subject to the cancellation policy in Section 6.
• By Tegapio: We reserve the right to remove a participant from a programme for conduct that disrupts the experience of others, without obligation to refund.
• Clauses relating to intellectual property, limitation of liability, and indemnification survive termination.

12. Dispute Resolution

We prefer to resolve any concern directly and informally. If you have a complaint, please contact us first at [email protected]. We aim to respond within 10 working days.

If a resolution cannot be reached informally, disputes shall be subject to the jurisdiction of the courts of Malaysia, and these Terms & Conditions shall be governed by the laws of Malaysia.

Consumers may also contact the Tribunal for Consumer Claims Malaysia (Tribunal Tuntutan Pengguna Malaysia) for eligible matters under the Consumer Protection Act 1999.

13. General Provisions

• Entire Agreement: These Terms & Conditions, together with any enrolment confirmation, constitute the full agreement between you and Tegapio.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full effect.
• Waiver: Our failure to enforce any provision does not waive our right to enforce it in future.
• Assignment: You may not assign your rights or obligations under this Agreement. Tegapio may do so with reasonable notice.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date. Continued participation in programmes after the effective date constitutes acceptance of the revised terms. Material changes will be communicated by email to enrolled participants.